Shipping policy
Shipping Policy
Effective Date: 15-08-2026
Last Updated: 15-08-2026
Thank you for shopping with Sree Vastra. We aim to provide a smooth and reliable delivery experience for every order placed through www.sreevastra.com.
1. Order Processing
Orders are generally processed after successful payment and order confirmation.
Orders may require additional processing time during:
- Festivals
- Sale periods
- Product launches
- Promotional campaigns
- Public holidays
- High-demand periods
We will make reasonable efforts to process orders within the estimated processing period displayed on the website.
2. Delivery Locations
Sree Vastra currently ships to locations within India, subject to courier service availability.
Delivery availability may vary by PIN code.
If a particular PIN code is not serviceable, we may contact the customer and provide an alternative delivery option where available.
3. Estimated Delivery Time
The estimated delivery time will be displayed during checkout or communicated with the order confirmation, where applicable.
Delivery times may vary depending on:
- Delivery location
- Courier availability
- Product availability
- Weather conditions
- Public holidays
- Remote-area delivery
- Unforeseen circumstances
Estimated delivery dates are not guaranteed delivery dates.
4. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before the customer completes the order.
Sree Vastra may offer free shipping or promotional shipping offers from time to time. Such offers may be subject to minimum order values, selected products, locations or promotional conditions.
5. Order Tracking
Where tracking is available, customers may receive a tracking number or tracking link through SMS, email, WhatsApp or other available communication channels.
Customers are responsible for providing accurate contact and delivery information.
6. Incorrect Address or Contact Details
Customers should carefully verify their shipping address, PIN code and contact number before completing an order.
Sree Vastra may not be responsible for delivery failures caused by:
- Incorrect address
- Incorrect PIN code
- Incorrect phone number
- Incomplete address
- Customer being unavailable to receive the shipment
- Customer refusing delivery
Additional shipping charges may apply if re-shipment is required due to incorrect information provided by the customer.
7. Delivery Attempts
Courier partners may make one or more delivery attempts depending on their delivery procedures.
Customers should ensure that someone is available to receive the package at the delivery address.
If a shipment is returned to Sree Vastra because the customer is unavailable or refuses delivery, the applicable refund or re-shipping options will be handled according to our Return & Refund Policy.
8. Delayed Deliveries
While we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control.
These may include:
- Severe weather
- Natural disasters
- Transportation disruptions
- Strikes
- Government restrictions
- Courier operational issues
- High-volume periods
- Other unforeseen circumstances
If a significant delay occurs, please contact our customer-support team.
9. Damaged Packages
If you receive a package that appears damaged, tampered with or opened, please:
- Take photographs/videos of the package before opening it, where possible.
- Record an unboxing video showing the package and product.
- Contact Sree Vastra customer support as soon as possible.
- Provide your order number and supporting photographs/videos.
This information may be required to investigate a delivery or product issue.
10. Missing or Incorrect Products
If you receive an incorrect, incomplete or missing product, contact us as soon as possible after delivery.
Please provide:
- Order number
- Product details
- Photographs/videos
- Description of the issue
We will review the matter and provide an appropriate resolution in accordance with our Return & Refund Policy and applicable law.
11. International Shipping
Unless specifically stated on the website, Sree Vastra does not currently offer international shipping.
12. Contact Us
For shipping-related questions, contact:
Sree Vastra Customer Support
Email: info@sreevastra.com
Phone/WhatsApp: 9030423317
Khammam, Telangana, India
Last Updated: 15-08-2026