Shipping Policy

Effective Date: 15-08-2026

Thank you for shopping with Sree Vastra. We aim to provide a smooth and reliable delivery experience for every order placed through www.sreevastra.com.

1. Order Processing

Orders are generally processed after successful payment and order confirmation.

Orders may require additional processing time during:

• Festivals
• Sale periods
• Product launches
• Promotional campaigns
• Public holidays
• High-demand periods

We will make reasonable efforts to process orders within the estimated processing period displayed on the website.

2. Delivery Locations

Sree Vastra currently ships to locations within India, subject to courier service availability.

Delivery availability may vary by PIN code.

If a particular PIN code is not serviceable, we may contact the customer and provide an alternative delivery option where available.

3. Estimated Delivery Time

The estimated delivery time will be displayed during checkout or communicated with the order confirmation, where applicable.

Delivery times may vary depending on:

• Delivery location
• Courier availability
• Product availability
• Weather conditions
• Public holidays
• Remote-area delivery
• Unforeseen circumstances

Estimated delivery dates are not guaranteed delivery dates.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before the customer completes the order.

Sree Vastra may offer free shipping or promotional shipping offers from time to time. Such offers may be subject to minimum order values, selected products, locations, or promotional conditions.

5. Order Tracking

Where tracking is available, customers may receive a tracking number or tracking link through SMS, email, WhatsApp, or other available communication channels.

Customers are responsible for providing accurate contact and delivery information.

6. Incorrect Address or Contact Details

Customers should carefully verify their shipping address, PIN code, and contact number before completing an order.

Sree Vastra may not be responsible for delivery failures caused by:

• Incorrect address
• Incorrect PIN code
• Incorrect phone number
• Incomplete address
• Customer is unavailable to receive the shipment
• Customer refusing delivery

Additional shipping charges may apply if re-shipment is required due to incorrect information provided by the customer.

7. Delivery Attempts

Courier partners may make one or more delivery attempts depending on their delivery procedures.

Customers should ensure that someone is available to receive the package at the delivery address.

If a shipment is returned to Sree Vastra because the customer is unavailable or refuses delivery, the applicable refund or re-shipping options will be handled according to our Return & Refund Policy.

8. Delayed Deliveries

While we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control.

These may include:

• Severe weather
• Natural disasters
• Transportation disruptions
• Strikes
• Government restrictions
• Courier operational issues
• High-volume periods
• Other unforeseen circumstances

If a significant delay occurs, please get in touch with our customer support team.

9. Damaged Packages

If you receive a package that appears damaged, tampered with, or opened, please:

1. Take photographs/videos of the package before opening it, where possible.
2. Record an unboxing video showing the package and product.
3. Contact Sree Vastra customer support as soon as possible.
4. Provide your order number and supporting photographs/videos.

This information may be required to investigate a delivery or product issue.

10. Missing or Incorrect Products

If you receive an incorrect, incomplete, or missing product, contact us as soon as possible after delivery.

Please provide:

• Order number
• Product details
• Photographs/videos
• Description of the issue

We will review the matter and provide an appropriate resolution in accordance with our Return & Refund Policy and applicable law.

11. International Shipping

Unless specifically stated on the website, Sree Vastra does not currently offer international shipping.

12. Contact Us

For shipping-related questions, contact:

Sree Vastra Customer Support

Email: info@sreevastra.com

Phone/WhatsApp: +91 9030423317

Address: Khammam, Telangana, India

Last Updated: 15-08-2026