Privacy Policy

Effective Date: 15-08-2026

Sree Vastra respects your privacy and is committed to protecting the personal information you provide when using www.sreevastra.com.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

Full name
Mobile number
Email address
Billing address
Shipping/delivery address
Order and purchase details
Payment-related information
Account/login information, if applicable
Communications with our customer-support team
Information you voluntarily provide through forms, reviews, or feedback

Third-party payment service providers may process payment information. Sree Vastra does not intend to store your complete card, UPI, or banking credentials unless specifically required and lawfully permitted.

2. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Pages visited
Website activity
Referring website
Approximate location information derived from technical data
Cookies and similar technologies

This information helps us maintain website security, understand website usage, and improve your shopping experience.

3. How We Use Your Information

We may use your information to:

Process and deliver your orders.
Confirm orders and payments.
Contact you regarding your orders.
Provide customer support.
Process returns, refunds, and exchanges.
Improve our products and website.
Prevent fraud and unauthorized transactions.
Maintain website security.
Send promotional communications where permitted and where you have provided the required consent.
Comply with applicable legal and regulatory requirements.

The Digital Personal Data Protection Act, 2023 establishes a framework concerning processing of digital personal data in India, and the Government has also published the Digital Personal Data Protection Rules, 2025. Our data practices will be updated as applicable requirements come into force.

4. Cookies

Sree Vastra may use cookies and similar technologies to:

Keep you signed in, where applicable.
Maintain your shopping cart.
Remember preferences.
Understand website traffic.
Improve website functionality.
Support relevant marketing and analytics activities.

You can manage or disable cookies through your browser settings. Some website functions may not work correctly if certain cookies are disabled.

5. Sharing of Information

We may share necessary information with trusted service providers to operate our business, including:

Payment gateway providers
Courier and logistics companies
Website hosting and technology providers
Analytics and marketing service providers
Customer-support providers
Professional advisers
Government authorities or law-enforcement agencies where required by law

We do not sell your personal information as a commercial product.

Third-party service providers may process information according to their own privacy policies and applicable contractual and legal requirements.

6. Payment Security

Payments made through the website may be processed through third-party payment gateways.

Payment details may be transmitted directly to the applicable payment service provider through secure systems. Customers should review the applicable payment provider's privacy and security practices.

Sree Vastra will not ask customers to disclose passwords, OTPs, PINs, or complete banking credentials through unsolicited calls, emails, or messages.

7. Marketing Communications

Where permitted and based on your preferences or applicable consent requirements, we may send information about:

New arrivals
Discounts
Special offers
Festival promotions
Product launches
Sree Vastra updates

You may request to stop promotional communications at any time by contacting us or using the unsubscribe option where available.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order processing, customer service, accounting, legal, tax, fraud-prevention and regulatory requirements.

When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal requirements.

10. Your Rights and Choices

Subject to applicable law, you may have rights concerning your personal information, including rights to:

Request information about personal data we process.
Request correction of inaccurate information.
Request deletion where applicable.
Withdraw consent where processing is based on consent.
Raise concerns regarding processing of your personal information.
Request assistance with privacy-related concerns.

Requests can be submitted using the contact details provided below.

11. Children's Privacy

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly seek to collect personal information from children in violation of applicable law.

12. Third-Party Websites

Our website may contain links to third-party websites, payment services, social-media platforms, or other external services.

Sree Vastra is not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The revised policy will be published on this page with an updated " Last Updated" date.

14. Contact Us

For privacy-related questions, requests, or complaints, please contact:

Email: info@sreevastra.com

Phone/WhatsApp: +91 9030423317

Address: Khammam, Telangana, India