Terms and Conditions

Effective Date: 15-08-2026

Welcome to Sree Vastra. These Terms & Conditions govern your use of the Sree Vastra website, www.sreevastra.com, and the purchase of products through our online store.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Sree Vastra

Sree Vastra is a fashion and ladies' wear retailer offering products including dresses, frocks, kurtis, tops, co-ord sets, three-piece sets, party wear, and other fashion products.

The website is operated by:

Sree Vastra

Khammam, Telangana, India

Email: info@sreevastra.com

Phone: +91 9030423317

2. Use of the Website

You agree to use this website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to our website or systems.
Copy, reproduce, modify, or distribute website content without permission.
Use automated systems to collect product information without our authorization.
Provide false or misleading information while placing an order.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes, and other information displayed on our website are accurate.

However:

Actual colours may vary slightly depending on your device's screen settings.
Minor variations in fabric, embroidery, prints, or workmanship may occur.
Product availability may change without prior notice.
We reserve the right to correct errors in product descriptions, pricing, or availability.

4. Prices and Payments

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

Applicable taxes, shipping charges, and other charges, if any, will be displayed during the checkout process.

We accept the payment methods made available on our website.

Sree Vastra reserves the right to cancel an order if there is an obvious pricing or technical error.

5. Order Acceptance

Placing an order on the website constitutes a request to purchase the selected products.

An order will be considered accepted once Sree Vastra confirms the order.

We reserve the right to cancel or decline an order in circumstances including:

Product being unavailable.
Incorrect product or pricing information.
Payment-related issues.
Suspected fraudulent transactions.
Incorrect or incomplete customer information.
Delivery restrictions.

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.

6. Shipping and Delivery

Orders will be shipped to the delivery address provided by the customer during checkout.

Estimated delivery times may vary depending on the destination, availability of products, courier services, and circumstances beyond our control.

Customers are responsible for providing a correct and complete delivery address and contact number.

Sree Vastra is not responsible for delays caused by circumstances beyond our reasonable control, including courier delays, natural disasters, strikes, government restrictions, or other unforeseen events.

For complete details, please refer to our Shipping Policy.

7. Returns and Exchanges

Returns or exchanges will be accepted only in accordance with Sree Vastra's Return & Refund Policy.

Certain products may be excluded from return or exchange for hygiene, clearance sale, or other business reasons.

Customers must check the applicable return/exchange conditions before placing an order.

Products returned must generally be unused, unworn, unwashed, and accompanied by the original tags and packaging, where applicable.

For complete details, please refer to our Return & Refund Policy.

8. Cancellation

Customers may request cancellation of an order before it is shipped.

Once an order has been shipped, cancellation may not be possible.

If cancellation is accepted, the applicable refund will be processed according to our Refund Policy.

9. Promotional Offers

Sree Vastra may periodically provide discounts, promotional codes, launch offers, festival offers, or other promotional benefits.

Unless specifically stated:

Offers cannot be combined with other promotions.
Promotional offers may have specific validity periods.
Certain products may be excluded.
Sree Vastra reserves the right to modify or withdraw an offer subject to applicable law and the stated offer conditions.

10. Intellectual Property

All content on the Sree Vastra website, including:

Logos
Brand names
Product photographs
Images
Graphics
Text
Product descriptions
Website design
Videos
Promotional material

is owned by or licensed to Sree Vastra and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, or commercially use our content without prior written permission.

11. Customer Reviews and Content

If you submit a review, photograph, testimonial, or other content to Sree Vastra, you confirm that:

The content is truthful and does not violate another person's rights.
You have the necessary rights to submit the content.
The content does not contain unlawful, offensive, or misleading material.

Sree Vastra may use customer reviews, testimonials, and submitted content for promotional and marketing purposes, subject to applicable law and our privacy practices.

12. Privacy

We may collect and process information necessary to provide our services, including information required for account creation, order processing, payment, shipping, customer support, and communication.

Your personal information will be handled in accordance with our Privacy Policy and applicable Indian data-protection laws.

The Government of India has published the Digital Personal Data Protection Rules, 2025, so the Privacy Policy should be maintained separately and updated as applicable to Sree Vastra's operations.

13. Third-Party Services

Our website may use third-party services such as payment gateways, shipping/courier providers, analytics services, and other technology providers.

Use of such services may be subject to the respective third party's terms and policies.

14. Website Availability

We try to keep the website available and functioning properly. However, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of maintenance, technical issues, updates, or circumstances beyond our control.

15. Limitation of Liability

To the extent permitted by applicable law, Sree Vastra shall not be responsible for indirect or consequential losses arising from the use of the website or products purchased through the website.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights that cannot legally be excluded or limited.

16. Fraud Prevention

Sree Vastra may verify orders and transactions to prevent fraud, misuse, and unauthorized activity.

We reserve the right to cancel or hold an order where there are reasonable grounds to suspect fraudulent or unauthorized activity, subject to applicable law.

17. Changes to These Terms

Sree Vastra may update these Terms & Conditions from time to time.

The updated version will be published on this page with the revised effective date.

Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.

18. Governing Law

These Terms & Conditions shall be governed by the laws applicable in India.

Any disputes shall be subject to the jurisdiction of the appropriate courts and authorities having jurisdiction over the applicable matter, subject to applicable consumer-protection laws.

19. Customer Support and Grievances

For questions, complaints, returns, refunds, or other concerns, please contact:

Sree Vastra Customer Support